Sentient Analytics analyses 100% of calls in real time, providing instant deep insights that can enhance the productivity and effectiveness of call agents by 70%, drive personalised training, and increase the efficiency of QA teams by 90%.

Sentient Analytics can boost your team’s performance by 90%, and the quality of their conversations by 30%.

  • No on-premise setup time

  • No client customisation required 

  • No in-house data science expertise required


Sentient Automate is an automation platform which takes redirected calls and fully automates customer interactions for specific use cases to decrease call volume and reduce cost

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