In a time when unhappy consumers can switch loyalties and access news elsewhere at the touch of a button, media companies must listen to the concerns of their customers or risk losing them altogether.
AI offers a proactive approach to increasing sales and reducing churn.
Our analytics platform alerts users to emerging trends causing churn as well as identifies key factors driving sales such as language and intonation - allowing this knowledge to be broadcast throughout the team.
“The highest performing sales teams are 2.3 times more likely to use AI-based selling techniques.”