A Secure Analysis Environment to facilitate small discovery exercise (up to 100 conversations including calls and email).

Sentient Interaction analytics will identify actionable opportunities with significant impact. Benefits you will experience include:

1. Identifying high-risk conversations

2. 100% FCA Compliance

3. Boosting NPS and CSAT scores

4. Identification and treatment of vulnerable customers

5. Pre-emption of complaints

6. Proposal on cost reduction and revenue opportunities

7. Military grade secure platform

8. Multiple languages and translation

You can upload conversations yourself and delete them afterwards using our user-friendly dashboard, or you can ask us to do this for you.

After you checkout we will send you a link to attend a 30 minutes discussion about requirements and data sharing, and following this we will allow you to log in and explore your insights in no time.